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Disconnect Listing From Catalog Data

Created: 9/5/2024 | Last updated: 6/11/2026

Disconnecting a listing removes its Storepass catalog connection. Use it when a listing is connected to the wrong product, wrong finish, wrong product line, or stale catalog data that should no longer drive automation.

After a listing is disconnected, you can reconnect it to the correct catalog item or leave it unmanaged by catalog-based workflows.

Before starting

  1. Open Products.
  2. Find the listing you want to disconnect.
  3. Confirm that the current catalog connection is wrong or should be removed.

Disconnect one listing

  1. Open the listing action menu.
  2. Choose Remove Data Connection.
  3. Confirm the action.
  4. Refresh or re-open the listing to verify it is no longer connected.

After disconnecting

  • Reconnect: connect the listing to the correct Storepass catalog product if automation should continue.
  • Review pricing: automated pricing may no longer have the same product data source.
  • Review finishes: finish warnings may clear because the old connection is gone, but the listing still needs a correct connection if it should be managed.
Disconnecting does not delete the Shopify or BigCommerce product. It only removes Storepass catalog data from the listing.